Set Up Customers

Establishing Customer Accounts

Add Customers From Dashboard

SalesPoint makes it easy to manage customer information. Adding customers is a simple process:

  1. Access the customer section by navigating to the Dashboard and selecting the "Customers" tab.
  2. Click the "Add" button to create a new customer profile.
  3. Fill in the necessary information for the customer.

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You can use the "Import" function to easily import customers from a CSV file.

Information

First Name:
Enter the customer's first name.

Last Name:
Provide the customer's last name.

Card Number:
This is a unique identifier for the customer, similar to a barcode.

Email:
Enter the customer's email address for receipts and communication.

Phone:
Add the customer's primary phone number.

Phone (Mobile):
Include the customer's mobile phone number for SMS communication.

Address:
Provide the customer's address, useful for takeaways or online orders.

Category:
Select a category for the customer, which can determine discounts.

Store:
Choose the store where this customer is registered.

Revenue Excluded From Reports:
Enable this if you want to exclude this customer's transactions from reports.

Charge Account:
Set a balance limit for customer charge accounts. Leave it blank to use the global limit (if defined).

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Charge accounts must be enabled. Learn more: Set Up Customer Charge Account.

Loyalty:
Track the customer's loyalty balance.

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Customer Loyalty must be enabled. Learn more: Set Up Customer Loyalty.

Add Customers From Sale Screen

You can also add new customers directly from the Sale Screen. Follow these steps:

  1. While on the sale screen, click "Customers" and select "New Customer."
  2. Ensure you are in a new sale, and wait a few moments for the customer to appear in the customer list.
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Please note that the loyalty balance cannot be adjusted. Charge account balance, on the other hand, can be topped up on the sale screen or in the dashboard. Learn more: "Add Credit To The Customer Charge Account".


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