Recall Vs. Recreate
Recall: Recalling a sale refers to the process of retrieving a previous sale, typically for the purpose of completing payment or issuing a refund. This action is necessary when there are pending transactions that need resolution.
Recreate: Recreating a sale involves generating a new instance of a past transaction. This may be necessary for various reasons, such as reprocessing an order, or creating a duplicate sale. Unlike recalling, recreating results in the creation of a new sale record.
Recreate the Order
Recreating a customer's order is a straightforward process, provided they are a registered customer at the store. To recreate the order:
- Select the customer button and locate the customer's name from the customer list.
- Click on the information icon next to their name to view their customer information.
- Navigate to their sales and choose the sale they wish to recreate. Two actions will be displayed: Recall and Recreate. Select "Recreate."
This action will recreate the order, preserving the details of the original sale.
