Products refer to the goods or services that your business offers for sale, which can be managed through the SalesPoint dashboard.

Dashboard - Products

Add/Edit A Product

If you wish to add a new product or make changes to an existing one, you can do so by navigating to the Products tab on the Dashboard and clicking on Add Product to create a new product or selecting an existing product to modify it.

The product's display name will be visible on the screen and printed on the receipt.

A brief overview of your product.

Kitchen Ticket
Once a sale for this product is made, it will be sent to the kitchen for preparation.

Available For Sale
Enabling this option makes the product available for purchase both in-store and online.

Sale Screen Button
If enabled, the product will show on the sales screen as a quick-action button.

Print Customer Receipt
If enabled, the product will print on the receipt of the customers when ordered.

The scannable barcode for product. Entering a barcode switches off "Sale Screen Button".

Select the category of the product from this. If you don't have categories, you must add them from the Categories tab under Products in the administration screen.

Select the product supplier. If you don't have suppliers, you must add them from the Suppliers Tab under the Products Tab in the administration screen.


In the Pricing section, you can specify the cost, tax, and price of the product. This section is located under the General section.

Enter the price product is purchased at.

Enter the tax on the product.

When orders are created, this quantity will be pre-filled to this amount.

Advanced Pricing

With advanced pricing, you have the flexibility to set different prices for various types of pricing. To do this, follow these steps:

  1. Click on the Add button located next to the Price field.
  2. A drop-down menu will appear, allowing you to select the desired pricing type for the product.
  3. Choose the pricing type that best fits your needs or requirements.

This feature allows you to effectively manage and implement various pricing strategies for your products.

Customer Category Pricing
If you want to set a different price for customers belonging to a specific category, select the Customer Category price type. This allows you to customize the price specifically for customers in that category. For example, if you have VIP customers, you can assign a different price for them compared to other customers. This flexibility in pricing enables you to tailor your offerings and provide special pricing to specific customer groups.

Store Pricing
If you have multiple stores and you want to assign different prices for a product at each store, you can select the Store price type. This allows you to customize the pricing specifically for each store location. By using this price type, you can set unique prices for the product based on the store where it is being sold.

Wholesale Pricing
If you want to set a price specifically for selling your products or goods in bulk to retailers, distributors, or other businesses instead of individual customers, you can select the Wholesale price type. This allows you to establish a cost that is specifically designed for business-to-business transactions. The wholesale price is typically lower than the retail price and allows you to offer discounted rates to encourage bulk purchases by other businesses.

Pricing Tiers
You can create multiple price points for a single product by selecting any Pricing Tiers . These tiers allow you to set different prices based on occasions or functions. You have the flexibility to choose any pricing level up to level 4. This feature provides versatility in accommodating different pricing structures for the same product, allowing you to adjust prices based on specific events or contexts.


This section provides options for modifying the stock level details of the product.

Track Stock Levels
Decides whether or not stock level is tracked, that is, when a sale is made then the stock level will decrease automatically. This must be enabled to use stock reporting.

Store Stock
The current stock level of the store.

To learn more on how to transfer stock to another store: Stock Transfer

Low Stock Level
The minimum stock level before the store gets an alert about the product falling below a certain level.

Ideal Stock Level / Order Quantity
Change how order quantities are calculated when creating orders.

Ideal Stock Level
When orders are created, the quantity will be calculated to match this level.

Reducing another product's stock level when this product gets sold.

To learn more, please visit: Maintaining Stock Control


This section allows you to offer different variations or options for the product.

Add Group
Groups allow you to have multiple options when selling a product. Put each type of product on its line.

Multiple Options Can be Chosen
With this product type, customers have the option to choose multiple add-ons. This is particularly useful in the hospitality industry, where patrons may want to customize their orders with items such as mayonnaise, ketchup, or BBQ sauce for their burgers. When the product is selected or scanned, staff members will be prompted to choose as many options as possible to add.

One Option Must be Chosen
This product category is designed for customers in the hospitality industry who require a specific product option. For instance, they may want to select how well-done their steak should be - rare, medium-rare, or well-done. The product will only have one option, and when it is scanned or selected, the staff member will be prompted to choose the desired option for the customer.


To access a comprehensive list of all your categories, navigate to the Categories sub-category tab within the Products tab of your dashboard.

The name of the category

The color of the category and product buttons can be customized. Additionally, the product itself may have a designated button color.

Parent Category
A top-level category that contains subcategories/children underneath. It helps to organize and group related products together.

Enabling the time of product availability feature allows you to specify different availability times for products based on certain periods. For example, specific products are to be available only during certain times of the day.

Apply Basic Discount vs. Discount

To access a comprehensive list of all your product discounts, navigate to the Discounts sub-category tab within the Products tab of your dashboard.

To apply various types of discounts to multiple products, click the Add button dropdown and select Discount . This feature allows you to create different discount types that can be applied to your products.

Basic Discount
This discount only applied to one product to do this, navigate to the Discounts sub-category tab within the Products tab of your dashboard. To add a basic discount, you can click on the drop-down menu located next to the Add button and select Basic Discount instead.

Bulk Update (Multiple Products)

  1. To do this, navigate to the Administration Screen (Dashboard/Back Office) and select the Products tab then go to the All Products subcategory tab.
  2. On the left side of the screen, there are checkboxes for each product. You can select products individually or the entire current page by clicking the checkbox at the top.
  3. After selecting the products, you will see the Edit button at the top with the number of products selected, click it to start the bulk update for the selected products.

To modify the properties of the chosen product, simply check the Update box located next to the property that requires adjustment.

Learn More: Product Bulk Update

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