No. You are free to leave at any time. Our competitors will try to lock you into a contract because they lack confidence in their product or your business! We keep this rule as a way of ensuring we provide a service where the customer is in control.
If you require a minimum term of service - we will happily provide a contract.
No. Some of our competitors sell your data as a way of supplementing the fees they charge. Only you (and the people you allow) can access your data. Senior engineers can access some details for the sole purpose of support and their actions are monitored.
SalesPoint isn't free because you are not the product.